Cookie Policy
Last updated: December 10, 2025
Understanding Our Cookies
This Cookie Policy explains how Adelivia Cleaning Services uses cookies and similar technologies on our website. By continuing to use our site, you consent to our use of cookies as described here.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember information about your visit, making it easier to visit again and making the site more useful to you.
2. How We Use Cookies
2.1 Essential Cookies (Required)
These cookies are necessary for our website to function properly. They enable basic features like page navigation, form submissions, and security features. Our website cannot function properly without these cookies.
- Session Cookies: Keep you logged in during your visit
- Security Cookies: Protect against spam and abuse
- Form Cookies: Remember form data you've entered
2.2 Analytics Cookies (Optional)
These cookies help us understand how visitors use our website so we can improve user experience. All data is collected anonymously.
- Google Analytics: Tracks page views, session duration, and user behavior
- Performance Cookies: Monitor website speed and functionality
2.3 Preference Cookies (Optional)
These cookies remember your choices and preferences to provide a more personalized experience.
- Cookie Consent: Remembers your cookie preferences
- Contact Form: Remembers form preferences
3. Cookie Categories We Use
Strictly Necessary
Always Active
Required for basic website functionality
Analytics
Optional
Help us improve our website performance
Functional
Optional
Remember your preferences and settings
Marketing
Not Used
We do not use marketing or tracking cookies
4. Managing Your Cookie Preferences
You have control over which cookies you accept:
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept All: Allow all cookies for the best experience
- Essential Only: Only allow necessary cookies
- Customize: Choose which categories to accept
Browser Settings
You can also manage cookies through your browser settings:
- Block all cookies
- Delete existing cookies
- Set notifications when cookies are sent
5. Third-Party Cookies
5.1 Google Analytics: If you consent to analytics cookies, we use Google Analytics to understand website usage. Google may set cookies to provide this service.
5.2 Contact Forms: Our contact forms may use reCAPTCHA to prevent spam, which may set Google cookies.
5.3 No Marketing Cookies: We do not use third-party marketing or advertising cookies.
6. Cookie Retention
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Stored for up to 2 years or until you delete them
- Analytics Cookies: Stored for up to 26 months (Google Analytics default)
7. Your Rights
Under UK GDPR and data protection laws, you have the right to:
- Withdraw Consent: Change your cookie preferences at any time
- Access Information: Know what cookies are stored
- Delete Cookies: Remove cookies from your device
- Object to Processing: Opt out of non-essential cookies
Important Note
Disabling cookies may affect website functionality. Essential features like contact forms, quote requests, and security features require cookies to work properly.
8. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
- Email: info@adelivia.co.uk
- Contact Form: Use our contact form
Questions About Cookies?
If you have any questions about how we use cookies, please contact us at info@adelivia.co.uk.